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Terms of Service | Ateliersora
Welcome to Ateliersora. These Terms of Service describe the rules, conditions, and responsibilities that apply when you access our website, browse our collections, or purchase products from ateliersora.store.
By visiting our website, placing an order, or using our services, you acknowledge that you have read and agreed to these terms.
Website Use
Ateliersora provides this website for customers to discover, purchase, and learn about our handcrafted lighting collections.
You agree to use this website only for lawful purposes and not to engage in activities that may damage our website, services, or customer experience.
Product Information & Handmade Characteristics
We carefully create product descriptions, images, dimensions, and materials information to provide an accurate shopping experience.
Because Ateliersora products may include handmade embroidery, natural wood, brass finishing, and artisan details, slight variations may occur.
Small differences in texture, color, or craftsmanship are natural characteristics of handmade products and should not be considered defects.
Original Designs
All Ateliersora designs are created with unique artistic inspiration and cannot be copied or reproduced without permission.
Material Variation
Natural materials may show individual characteristics that make each piece unique.
Product Images
Colors may vary slightly depending on lighting conditions and screen settings.
Orders & Payments
When placing an order, customers agree to provide complete and accurate information including billing details, shipping information, and contact details.
Orders are only processed after successful payment confirmation.
Ateliersora reserves the right to cancel orders due to payment issues, incorrect pricing information, suspected fraud, or inventory limitations.
Pricing, Shipping & Returns
Pricing
Prices displayed on our website are subject to change without notice. The final price is confirmed at checkout.
Shipping
Shipping times depend on processing time, destination, carrier service, and customs procedures.
Returns
Returns and refunds are handled according to our Return Policy. Customers should review eligibility requirements before requesting a return.
Intellectual Property
All website content including logos, product images, photography, graphics, descriptions, designs, and brand materials belong to Ateliersora or authorized partners.
Unauthorized copying, reproduction, distribution, or commercial use is prohibited.
Limitation Of Liability
Ateliersora provides products and services with care and attention. However, we are not responsible for delays or issues caused by events outside our reasonable control, including carrier delays, natural events, customs procedures, or third-party service interruptions.
Third Party Services
Our website may use trusted third-party services including payment providers, shipping companies, analytics tools, and marketing platforms.
These providers operate under their own terms and privacy policies.
Changes To These Terms
Ateliersora may update these Terms of Service when necessary to reflect changes in our business, services, or legal requirements.
Continued use of our website after updates means you accept the revised terms.
Questions About Our Terms?
For any questions regarding these Terms of Service, please contact us.
Email: service@ateliersora.store